I went here to get my bridal party's and my mother-in-law's hair done on the day of my wedding. Her hair was styled very poorly and when we asked them to fix it, they said that the stylist had left and there was no one else that could do anything about it. I ended up fixing it myself (they couldn't even find the right colour hair pins for me to fix it).

The makeup artists who did the makeup for the bridal party and for me, were rushed and it felt like they didn't want to be there. She kept commenting that my maid of honour was anxious because she didn't like the makeup that they were applying. In addition, they didn't have the lipstick that I needed in stock, and the girl working at the makeup counter couldn't recommend another colour as she said that she didn't know the colours.

I talked to the manager that day to explain how unhappy I was and he said that he would get back to me but never did.

Overall, an unhappy experience and completely unprofessional behaviour by a spa that is supposed to have a good reputation.